Services
Your group benefits are complicated and diverse. Many employers and employees either aren’t aware of the added benefits they have, or don’t know how to utilize them. Furthermore, many employers report spending up to one week per month dealing with group benefit related questions and issues. Stop working on your benefits administration and start letting us handle it for you. Our licensed representatives can assist you with all aspects of your group benefits coverage. A few of our more popular services provided at no cost:
- Assistance with Explanation of Benefits
- Billing disputes (at the group and employee level)
- Prescription issues (eligibility, questions, fulfillment issues)
- Enrollments and Terminations from the plan
- Eligibility Questions
- Benefit Presentations with a Q&A session for all employees
- Exclusive relationships with our carrier partners which allows us to respond to your issues faster and more accurately
- Live network links with our carrier partners for access to their systems
- Bilingual (Spanish) Customer Service, Enrollment, and Renewal services
- MEDICARE/MEDICAID Transition Assistance for employees approaching age 65
- Assistance with COBRA management