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TIE Response to COVID-19

The Insurance Exchange’s priority is to keep our employees and their families healthy while continuing to provide you and your clients with the same level of service you receive throughout the year.  As the coronavirus disease 2019 (COVID-19) continues to rapidly spread, we have made the decision to temporarily close our office and work remotely.  Thanks to modern technology, you will see no change in the level of service or information provided.  We will continue to receive mail and packages at our physical location and faxes via email.  Our employees will still be available by dialing our main number and using the dial by name directory, but we encourage you to utilize their direct lines listed below.

Please do not hesitate to reach out to us with any questions or concerns.  

Latest Updates

• UHC COVID-19 At-Home Test Benefit
• New Forms Required
• AllSavers Name Change
• All Savers Portfolio Update
• 2021 Texas Producer Performance Guide
• COBRA and American Rescue Plan Act and Premium Tax Credits
• UnitedHealthcare 1 – 50 Fully Insured Portfolio Updates
• UHC 2-50 Fully Insured Portfolio for January 1, 2021 - Available Now!
• UHC Ancillary Renewals
• CARES Act Resources

"Your office does an exceptional job, in my opinion. I am sure you have brokers who do much more volume than I could ever do. Your employees, however, make me feel like I am the biggest producer you ever had. As a 'one man show', that support is very important to me. I have thanked you before, for the excellent service I receive from your firm. This is not exactly a redundant thanks – because your people keep doing the things that deserve additional thanks.

Thank you for having such a good staff."

Steve R.
Agent